Privacy Policy
Last Updated: September 12, 2026
House of Zen Detroit respects your privacy and is committed to protecting the information you provide when you visit or interact with our website, contact us, place an order, or visit our dispensary. This Privacy Policy explains how information may be collected, used, disclosed, and protected through our website and related services.
1. Age Requirement
House of Zen Detroit operates in accordance with applicable Michigan cannabis laws and regulations. Our cannabis-related products and services are intended only for individuals who meet the applicable legal age requirements. Adult-use marijuana products in Michigan are restricted to individuals age 21 and older.
2. Michigan Cannabis Regulatory Compliance
House of Zen Detroit is subject to applicable Michigan cannabis laws, rules, and regulatory requirements. Information may be collected, used, retained, or disclosed when reasonably necessary to operate our business, complete transactions, verify eligibility, comply with regulatory requirements, prevent fraud or unlawful activity, or respond to lawful requests from governmental authorities.
3. Information We May Collect
Depending on how you interact with House of Zen Detroit, we may collect information such as your name, contact information, email address, telephone number, information you provide through contact forms, order or transaction information, communications with us, website usage information, and information necessary to provide requested services.
4. Cannabis-Related Information
We may process information related to cannabis products you inquire about, purchase, or otherwise interact with when necessary to provide services, complete transactions, manage inventory, operate our website, or comply with applicable law. We do not use cannabis-related information for purposes unrelated to our business operations unless permitted by law or authorized by you.
5. Transaction Information
When you make a purchase, we may collect information necessary to process and document the transaction. Depending on the transaction method and applicable requirements, this may include payment information, transaction amount, date and time of sale, product information, and other information required for lawful business and regulatory purposes.
6. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device information, operating system, referring website, pages visited, approximate location information derived from technical data, and information about how you interact with our website.
7. Cookies and Similar Technologies
Our website may use cookies, pixels, analytics tools, or similar technologies to operate the website, understand website traffic, remember preferences, improve functionality, and measure website performance. The specific technologies used may change as our website and service providers change.
8. How We Use Information
We may use information to operate and maintain our website, respond to inquiries, provide customer service, process transactions, provide information about products and services, improve our website and customer experience, maintain business records, prevent fraud or misuse, protect the security of our systems, comply with applicable laws and regulations, and fulfill other purposes permitted by law.
9. Marketing and Communications
If you voluntarily provide your contact information or otherwise consent to receive communications from us, we may use that information to send updates, promotions, product information, announcements, or other communications permitted by applicable law. You may opt out of promotional email communications by using the unsubscribe instructions included in those communications.
10. Advertising and Cannabis Marketing
House of Zen Detroit seeks to conduct cannabis-related advertising and marketing in accordance with applicable Michigan laws, rules, and local requirements. We do not knowingly direct cannabis advertising toward individuals who are under the applicable legal age or use deceptive or misleading advertising practices.
11. Information Sharing
We may share information with service providers, payment processors, website providers, technology providers, marketing or communications providers, professional advisors, and other vendors when reasonably necessary to operate our business or provide requested services.
We may also disclose information when required or permitted by law, including in response to valid legal process, governmental requests, regulatory requirements, investigations, court orders, or to protect the rights, safety, property, and security of House of Zen Detroit, our customers, employees, or others.
12. Sale of Personal Information
House of Zen Detroit does not sell personal information in exchange for money. If our data practices change in the future, this Privacy Policy will be updated as required by applicable law.
13. Third-Party Services
Our website may rely on third-party services for functions such as website hosting, analytics, payment processing, communications, maps, scheduling, online ordering, or other business functions. These third parties may process information according to their own privacy policies and terms.
14. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, misuse, alteration, disclosure, or destruction. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
15. Data Retention
We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, comply with applicable legal or regulatory obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.
16. Children
Our website and cannabis-related services are not intended for children or individuals who are not legally permitted to access cannabis-related products or services. We do not knowingly collect personal information from children for cannabis-related purposes.
17. Michigan Privacy Rights
Depending on applicable law and your circumstances, you may have certain privacy rights regarding personal information. These rights may include rights concerning access, correction, deletion, portability, or restriction of certain processing. Rights and exemptions may vary depending on the type of information and applicable law.
18. California Privacy Rights
If you are a California resident and California privacy law applies to your information, you may have additional rights provided by applicable California law. These rights may include rights to know, access, correct, delete, or opt out of certain uses or disclosures of personal information, subject to applicable exceptions and limitations.
19. Do Not Track
Some web browsers offer a “Do Not Track” setting. Because there is currently no universally accepted technical standard for responding to Do Not Track signals, our website may not respond to such signals in every circumstance.
20. Links to Other Websites
Our website may contain links to third-party websites, services, or platforms. House of Zen Detroit is not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policies of any third-party services you use.
21. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or regulatory obligations. When we make changes, we may update the “Last Updated” date at the beginning of this policy. Your continued use of our website after an updated Privacy Policy is posted constitutes your acknowledgment of the updated policy to the extent permitted by law.
22. Contact House of Zen Detroit
If you have questions about this Privacy Policy or our privacy practices, you may contact us:
House of Zen Detroit
14501 Mack Ave
Detroit, MI 48215
Phone: (313) 332-1733
Website: https://houseofzendetroit.com/